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    Anime vs Heroes

    Palo Alto California
    +1-650-503-1188
    Anime vs Heroes http://business.frippo.com/media/com_jbusinessdirectory/pictures/companies/657/AnimevsHeroes-1508143789.png 1.2 05 5
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    Business Details

    Anime vs Heroes is a registered business on Frippo under Fashion & Clothing category whose physical address is Palo Alto California. Contact them through phone no. +1-650-503-1188 or via email support@animevsheroes.com. Anime vs Heroes is rated by 3 people on Frippo. Look at the bottom to read Anime vs Heroes reviews.
    Type:
    Manufacturer/producer
    Establishment year:
    2004
    Employees:
    50

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    • Tried and saw dissatisfied

      ,

      Customer service were not interested in customer service! Clothing was very cheap! So even if I got the right size, I wouldn't order and other clothes
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    • EXTREMELY BAD CUSTOMER SERVICE

      ,

      Back in December I ordered two hoodies for my son (Drangon Ball Z and Superman) for his Christmas present. The Dragon Ball Z hoodie was received in January. I contacted Anime vs Heroes via their contact us tab on their website. I then received an email explaining that in some cases items are sent out separately and that the Superman Hoodie would be with me soon. I waited a few days but still didn’t receive the Superman Hoodie so I sent an email explaining the situation. I then received a response advising the matter was being looked into. I didn’t hear anything further so I sent another email. To which I received a response telling me I had received my package (referring to the date that the Dragon Ball Z hoodie was delivered) and that I should send a photo of the packaging!!! Why would I keep the packaging of an item I had received considering a month prior I had been advise by a Anime vs Heroes customer service representative that my second item was on its way. I then sent several more emails and didn’t receive any response so I found their Facebook page and sent messages through there. I then received a response on Facebook and was provided with an email address to write to. I eventually an email advising me that the matter would be looked into. I then received an extremely rude and unhelpful email. I then messaged through Facebook again and was given the same email address to write to. I explained the situation but was advised that the neater would be looked into and deal with properly this time. However, this was not the case. I was once again advised that the package was delivered (once again referring to when the Dragon Ball Z hoodie was received) and that I needed to send the packaging!!! Why would I keep packaging of an item I received after being advised that my second item was on its ways! Two and a half months down the line, £40 down and after several emails and Facebook messages I still haven’t received the Superman Hoodie, a refund or a helpful response!! I will not be ordering from here again nor will I recommend this site to anyone else. I am also going to look into how to take this matter further. As they have practically stole my money and refusing to take responsibility and rectify the matter!!! VERY DISAPPOINTED
      Rate this review:
    • False advertising

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      I waited a month to receive a product and when it arrived it was a terrible knockoff of the photo advertised. When I complained they claimed it was exactly the same despite the pictures I took showing otherwise. They are a rip-off. You can get the same poor quality items on Amazon without having to wait 40 days. Do not fall for their BS. I've added the photos I sent them which they claimed look EXACTLY the same. The symbol is far too thick, the lines are uneven and way too close together spaced, they eyes and nose are footballs instead of the circles of the advertised picture, and the color of thread is different.
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    • Cool

      ,

      :)
      Rate this review:
    • Furi

      ,

      I lovethe service from animevsheroes.com they delivered what they have advertised. good customer support
      Rate this review:
    Palo Alto California
    support@animevsheroes.com
    +1-650-503-1188

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    Opening hours (GMT -8)

    Opening hours (GMT -8)

    Monday
    11:00 AM - 12:00 PM
    Tuesday
    11:00 AM - 12:00 PM
    Wednesday
    11:00 AM - 12:00 PM
    Thursday
    11:00 AM - 12:00 PM
    Friday
    11:00 AM - 12:00 PM
    Saturday
    11:00 AM - 12:00 PM
    Sunday
    Closed

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